Waranty and return policies - Oak framed mirrors

Woodtown warrants: Original Purchaser (“Purchaser”), that all its products (“Products”) to be free from defects in material and workmanship for 1 year, under normal use and service for personal, family and household purposes, following the date of purchase and delivery to the “Purchaser”. This warranty does not cover printed Logo Series upholstery, printed table cloth or wood  finishes.

The obligation of Woodtown under this warranty is limited, at the option of the manufacturer to repair or replacement of Product Or part with one of equal or similar type and quality, if, to the satisfaction of Woodtown the Products as manufactured proves defective under normal use and service.

Repairs or replacements under this warranty will be made by the manufactuer, in its sole direction authorizes, at no charge to the Original Purchaser. If return to the factory is necessary, packing and shipping costs to the factory will be charged to the Purchaser. 

THE WARRANTY REMEDY TO REPAIR OR REPLACE A PRODUCT IS IN LIEU OF ALL RIGHTS TO THE PURCHASER OR USER OF THE PRODUCT DUE TO PRODUCT FAILURE OR NONPERFORMANCE. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND REPRESENTATIONS.

MANUFACTURER SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE SUPPLY OF OR USE OF ANY PRODUCTS, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MANUFACTURER’S LIABILITY FOR ANY CAUSE WHATSOEVER IS LIMITED TO THE TOTAL PRICE PAID TO MANUFACTURER. NO ACTION SHALL BE BROUGHT MORE THAN SIX MONTHS AFTER THE CAUSE OF ACTION HAS ARISEN. IN NO EVENT SHALL THE TIME PERIOD OF ANY MANUFACTURER WARRANTIES, WHETHER EXPRESS OR IMPLIED, EXCEED THE TIME PERIODS SPECIFIED ABOVE.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND THERE MAY BE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

It is the responsibility of the buyer to fully inspect product and call both the freight carrier and dealer within 24 hours of delivery to notify of any possible returns, due to defect. For defective or damaged goods, the customer has 14 days to return the product, customer must call prior to returning product with reason for return. No returns will be accepted without a RMA # from our customer service department. DO NOT THROW AWAY ANY PACKAGING; returns must be sent in origional packaging - Shipping on defective product returns will be paid by the manufacturer.  Custom engraved products cancelled after production has started(6 days after order is placed), are subject to a 10% cancellation fee.